FAQ

FAQ

What is included with my solid waste service?

Your residential collection service includes garbage collection twice per week and yard waste collection once per week. Miscellaneous Household Items are collected on Fridays by request only. Please call 850-833-9655 before 3 p.m. on Thursdays to schedule a miscellaneous household pickup.

When is my garbage collected?

Residential Service Days

What type of container should I use?

Only use the container(s) provided by the City. All garbage must be placed inside your container, and all yard waste placed curbside.

When should I place my garbage container and yard waste at the curbside?

Containers and yard waste must be placed curbside after 7:00 p.m. on the evening before collection day to ensure pickup and removed no later then 7:00 p.m. on the evening of collection. Never rely on “usual” collection times to put container curbside. Routes are not always run by the same driver or in the same order.

Yard Waste Collection Days

Where should I place my garbage container?

Place containers within three (3) feet of the curb with the handle facing towards your home, or away from the curb. Be sure to place your container at least four (4) feet away from any other container, mailboxes or other obstructions.

How do I fill my garbage container?

To avoid damage to our trucks or your property, please follow these simple guidelines:

  • Bag household garbage
  • Do not allow anything to protrude from the top of the container
  • Cut long objects to fit inside the container
  • Do not place objects on the lid
  • Any item that will fit inside the container (small appliances, small furniture items, etc.) should be placed inside the container
  • Do not place hazardous materials (paints, motor oil, household chemicals and electronics such as televisions and computers) inside the containers

How can I dispose of large, bulky items such as furniture or large appliances?

Call 850-833-9655 before Thursday at 3 p.m. to schedule a Friday pick – up. Place large items at the curb (at least four feet away from containers) Thursday evening.

My container has been lost/damaged/stolen. What should I do?

To report damaged, lost or stolen containers, call 850-833-9655. The City of Fort Walton Beach Sanitation Division will replace or repair containers free of charge. Please make sure to empty, wash and place the container at curbside for repairs or replacement.

Do you collect on holidays?

The City of Fort Walton Beach observes the following holidays. Services are collected accordingly:

  • New Year’s Day No residential, commercial or yard waste collections.
  • Martin Luther King Jr. Day Regularly scheduled residential and commercial service. No yard waste collection.
  • Memorial Day Regularly scheduled residential and commercial service. No yard waste collection.
  • 4th of July Regularly scheduled residential and commercial service. No yard waste collection.
  • Labor Day Regularly scheduled residential and commercial service. No yard waste collection.
  • Veteran’s Day Regularly scheduled residential and commercial service. No yard waste collection.
  • Thanksgiving Day No residential, commercial or yard waste collections.
  • Day after Thanksgiving Regularly scheduled residential and commercial service. No yard waste collection.
  • Christmas Eve Regularly scheduled residential and commercial service. No yard waste collection.
  • Christmas Day No residential, commercial or yard waste collections.

What is this notice attached to my container/door?

The courtesy notices are used by the drivers to help inform customers about the Collection Rules. The tags are used as reminders about how to place containers and other debris at the curb for ease of collection.